Textron Six Sigma accomplished in 2002 what took many companies years to achieve. Using shared best practices and proven tools, we completed more than 100 projects resulting in improved business processes and enhanced customer satisfaction across the enterprise.
							Textron Six Sigma is fundamentally transforming the way we do business. While providing a comprehensive, proven set of methodologies to improve our processes, Textron Six Sigma is also enabling our businesses to forge new bonds through a shared language and a common problem-solving approach. In 2002 alone, we achieved what took many other companies years. Hundreds of Textron Six Sigma Black Belts and Green Belts, coming together from all corners of Textron, mastered new tools to eliminate waste and reduce variability. Now, as their projects come to fruition, the impact is hitting the bottom line. At Bell Helicopter, one project tackled the electrical harness assembly for the V-22 tiltrotor. Teams rigorously analyzed and revamped both the production facility and the product workflow. The result: a more satisfied customer and an improvement of more than 30% in both cycle time and inventory. At E-Z-GO, a thorough process analysis resulted in a 38% reduction in the number of utility vehicles requiring “rework” after final assembly. Dramatic improvements like these are yielding cost savings and delivering improved products and greater satisfaction to Textron customers. As Textron Six Sigma continues to become a part of the Textron culture, the number of people involved will grow exponentially, helping us move closer to our goals of being a networked enterprise and delivering better products more efficiently to our customers.