Where New Products Soar
At Cessna Aircraft Company, we set
the standard in aviation by producing the highest quality, most reliable
aircraft in the world. With a product line ranging from entry-level to
the world's fastest business jet and an unprecedented backlog of $5.3
billion, Cessna is the undisputed leader in the industry. Since deliveries
began in 1972, we have delivered 3,000 business jets, 50 percent more
than our nearest competitor.
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Our newest Citation models - the CJ1, CJ2, Encore and Sovereign - support our proven "step-up" strategy, which enables Citation owners to upgrade to larger aircraft as their needs evolve. Our goal is to transform a customer's first purchase into a long-term relationship, maintained by ongoing dialogue, unparalleled service and a range of product offerings that fulfills our promise of performance, reliability, quality and value. Customer advisory councils, satisfaction surveys, technical conferences and frequent personal contact between Cessna and Citation owners help us stay attuned to customers' needs and expectations.
Cessna delivers on these expectations by continuing to offer new, market-leading aircraft and the industry's most comprehensive sales and service network. This organization comprises 10 company-owned Citation Service Centers and 29 independent service centers in 20 countries.
Cessna is now using advanced information technology to deliver even faster service and responsiveness. For aspiring pilots, we offer our exclusive Computer-Based Instruction, a comprehensive, interactive training tool which makes learning to fly a more enjoyable experience. For business partners, we offer an internet site that gives designated suppliers access to Cessna's parts and material ordering information. We are improving our service capabilities with an internet-based Citation Parts Distribution program which provides any Citation Service Center, and all Citation owners worldwide, access to Cessna's on-hand parts inventory.